Zoho: CRM with lead scoring & AI system

Zoho CRM is a multi-channel CRM system allowing you to contact leads and customers through numerous channels, including email, social media, phone or website live chat.

Zoho focuses on delivering on the AI/automation features analyzing your sales performance, detecting anomalies in the sales process or suggesting the best time to contact the lead.

It also has a built-in predictive lead scoring system identifying the most probable leads to close and suggesting the next steps.

Zoho integrates easily with other software solutions, letting you integrate the CRM into your existing software environment. It offers robust reporting/analytics to help you make the most out of data stored in your CRM.

Company’s full name: Zoho Corporation Pvt. Ltd.
Trial length: 7
Number of customers: 150,000
Differentiating features/focus: lead scoring & AI analytics
CRM Customer Target:
Small
Medium
Big
CRM Features:
Contacts' management
Sales pipeline
Documents' storage
Activities' management
Analytics/reporting
Customer service management
Automated contacts' sync
Marketing automation
Customers/recipients tracking
Calling system
Quoting/proposals
Email integration
Web forms
Mobile application
Company data enrichment
Contact data enrichment
Advanced lead scoring
Workflow automation
CRM Integrations:
Facebook
LinkedIn
Google Ads
Facebook Ads
MailChimp
Shopify
Slack
Trello
Asana
Twitter
Zapier
Xero
PandaDoc
Woodpecker

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