This is an exciting time to join one of the fastest-growing companies in the North East, with an amazing 2019, and an even better 2020 anticipated, with a new office opening in Sunderland, our client is now looking for an experienced IT Support Specialist, with a wealth of knowledge in ZOHO/CRM systems.
IT Support duties and responsibilities of the job:
Maintenance and upgrade of existing Zoho CRM
Creating and testing application development using Zoho Creator (HTML, Java and Deluge)
Creating, testing, and implementing custom functions and workflow rules
Zoho CRM integration with other applications and websites (APIs, REST, SOAP)
IT Support job qualifications and requirements:
Very good experience with ZOHO CRM platforms in configuration, customization, administration and reporting
Experience in creating and testing application development, using Zoho Creator (HTML, Java and Deluge)
Solid understanding of accounts, leads, opportunities, contacts and campaigns
Competent in building reports and dashboards. Proven business process, analytical and problem - solving skills
Demonstrated working knowledge of data management.
Experienced in development using Zoho Creator and workflow.
Experience in all Zoho Modules.
Experienced in integrations of Zoho across internal database other resources.
Automation using Zoho like sending automated emailers message etc
Flexibility to carry out any other task required to meet business needs.
Excellent communication and writing skills.